Nexidia Signs Enterprise Software License Agreement With BlueCross BlueShield of Tennessee
Nexidia, the market-leading provider of audio search and speech analytics solutions, today announced a software license agreement with BlueCross BlueShield of Tennessee to install Nexidia’s award-winning speech analytics solutions across the organization’s customer service center operations.
With Nexidia Enterprise Speech Intelligence (ESI) 7.0—the company’s next-generation version of its flagship speech analytics solution—BlueCross BlueShield of Tennessee expects [...]