CIGNA HealthCare Customer Call Centers to Be Open 24/7 Starting 7/24
will become the first national health service company to go 24/7 – responding to U.S. customer service telephone inquiries 24 hours a day, seven days a week for all its medical, dental and pharmacy health employee benefits plans.
In addition, select CIGNA service representatives will proactively monitor Twitter and Web Logs in order to find people [...]