ISCS, a leading provider of P&C policy administration systems, is pleased to announce its new Web 2.0 state-of-the-art direct-to-consumer (DTC) personal auto policy quoting, purchase, and issuance product as an addition to the standard feature set of SurePower Innovation, the company’s comprehensive SOA insurance automation solution.
Property and casualty insurance companies need to automate critical business [...]

Research and Markets has announced the addition of the “Catching Up: Online Direct Sales in U.S. Personal Lines Insurance (Strategic Focus)” report to their offering.
The need to improve operations and meet customer needs is being met by two counterforces: a powerful agent force and a cumbersome regulatory system. In the long run, the driving forces [...]

Thunderhead, recognized innovators in document automation and multi-channel communications solutions, today announced that SafeAuto® Insurance Company has selected the Thunderhead NOW platform to streamline the creation and delivery of customer communications across the enterprise.
SafeAuto provides personal auto insurance on a consumer-direct basis exclusively through online and telephone distribution channels. The company specializes in providing low-cost, [...]

A recent survey of New Jersey auto repair shops conducted by USA/DIRECT Inc., an independent research firm, showed there are significant differences in repair quality, speed of repairs, and customer experience when it comes to how well auto insurance companies provide claim services to policyholders.
In a blind survey, Palisades Safety and Insurance Management Corporation (”Palisades”) [...]

AIG has named Anthony J. DeSantis as President and Chief Executive Officer of its Personal Auto Group. The Personal Auto Group includes aigdirect.com, the direct personal lines automobile insurance operations of American International Group, Inc. (AIG), AIG Agency Auto, which provides personal lines insurance through a network of independent agencies and brokerages throughout the United [...]

Liberty Mutual, the eighth largest car and home insurer in the U.S., today launched its online “Driver Seat Game,” a flash-based video game that will allow players of all ages to experience first-hand the physical and cognitive limitations that older drivers may experience while operating a motor vehicle. The goal of the game — found [...]

Another risk of a faltering economy may be an increase in the number of drivers who travel American highways and byways without adequate auto insurance. Falling housing prices, rising unemployment and turmoil in the financial markets have hit consumers hard, and some may be cutting costs on protection on the road. As a result of [...]

ACE Private Risk ServicesSM, part of the ACE Group of Companies, announced that it has expanded the availability of its ACE Platinum PortfolioSM policy to Kentucky and Ohio. Launched in May 2008 and sold through independent agents and brokers, the new product is specifically designed to meet the complex insurance needs of affluent and high [...]

Farmers Group, Inc the nation’s third-largest personal lines property and casualty insurance group, strengthened its leadership position among the nation’s multicultural consumers with the selection of Muse Communications to be its marketing partner targeting the African-American consumer segment. Muse now joins Farmers’ other multicultural marketing partners, Accentmarketing, which focuses on the nation’s Hispanic consumers and [...]

Today, Chris Kiah, President & CEO, Christianne Dostie, Executive Vice President, and Tim Currie, Assistant Vice President, Allstate Canada, joined his worship, Mayor Ted Salci, Kim Craitor, MPP, Niagara Falls, and Joyce Morocco, Director of Sales for Niagara Falls Tourism and a local member of the Liberal Party of Canada for the official grand opening [...]