Size matters, according to a new report on the insurance brokerage market by Advisen Ltd. As a result, the frenetic pace of consolidation in the brokerage sector will be only temporarily slowed by the global economic recession.
“Large brokers enjoy certain advantages of scope and scale,” said John Molka III, the author of the report. “At [...]

ccording to new research from TABB Group, “Competition in US Clearing: Cost, Risk & Challenges,” which examines the growing importance of clearance in the U.S. markets, its impact on processing costs and the changing paradigm that may lead to the emergence of a more competitive business, the U.S. market is facing competition in the clearing [...]

According to research by VIST Insurance, Employee Retention Programs drive better bottom line performance in growing and uncertain economies. In fact, engaging and rewarding your employees with financial or non-financial awards are retention actions you can no longer overlook or dismiss as trivial. Today there is convincing evidence that these actions make a difference.
“The costs [...]

the market leader in on-demand contact center software for intelligent contact routing and agent improvement, has signed a renewable agreement for inContact® with a leading provider of insurance claims processing and management software solutions. The agreement includes services for more than 250 seats across two locations and is valued at more than $300,000 over the [...]